FAQs
(Frequently Answered Questions)
We thank you for selecting SNY RC to meet your research chemical requirements. Please find below a list with frequently asked questions that will help you make informed decisions. We also provide the necessary information to ensure a smooth experience. Please contact our Customer Support team if you have any questions that are not answered here.
Frequently Asked Questions
SNY RC provides a wide range of high-quality research chemicals, including building blocks and reagents. We also offer solvents, catalysts, and analytical standards. Our products are suitable for a variety of research applications and fields.
For orders with special requests, This must be placed with your address in the Delivery Address box when ordering, and you should contact us to ensure that we satisfy your request.
We will mark your order as shipped as soon we ship it out of our warehouses, and we will notify you when your order is shipped with the tracking number.
Yes, We try to ensure that all multi-orders are bundled Unless requested otherwise by the customer. To confirm a combined order, state your multiple order with your address.
Yes, for a limited time only for a select few. Please get in touch with our customer support for more information.
Please only message us when 3 Days have passed since you ordered. Delays do occur, even though they are rare. Once three days have passed, feel free to message us.
Browse our catalog and add your desired products to the shopping cart. After you’ve made your selections and reached the checkout page, enter your shipping information and payment details. You will receive an order confirmation email after submitting the order.
We accept many payment methods including bank transfers, credit cards, and debit cards. We recommend our Bitcoin Secure Payment for convenient and secure transactions.
The shipping cost is calculated according to the chosen method of delivery, the destination country and the total order weight. You will see the shipping cost during the checkout before you confirm your purchase.
The shipping method and destination country will determine the delivery time. Refer to our Shipping page to get an estimate of delivery times.
You can track your order. You will receive an email with a tracking code once your order has shipped. This tracking number can be used to track the progress of your order.
It is important to store your research chemicals correctly in order to maintain their quality and integrity. Refer to the label of your product or the safety data sheet for storage instructions. It is recommended to store chemicals away from heat, direct sunlight and moisture in a cool place.